Azeosoft provides innovative telephony and call center services, including virtual numbers, IVR solutions, and SIP trunking. Our intelligence automation and user authentication solutions can help streamline your operations and improve customer satisfaction. Discover how we can transform your call center today.
VoIP, PBX, PSTN, DID, Toll-Free, SIP Trunking
Text-to-Speech, Speech-to-Text, Natural Language Processing (NLP)
WebRTC, H.323, SIP, RTP, RTCP, G.711, G.729, Asterisk, FreeSWITCH, 3CX
Machine Learning, Artificial Intelligence, Chatbots, Voice Assistants, Natural Language Understanding (NLU)
DTMF Tones, Voice Recognition, Voice Synthesis, Speech Analytics
OAuth, OpenID Connect, SAML, Single Sign-On (SSO), Multi-Factor Authentication (MFA)
Cloud-based phone systems, VoIP hardware, VoIP software, VoIP protocols, VoIP gateways, SIP trunking
Call data analysis, call recording, call tracking, real-time call monitoring, call center analytics, call center reporting
Get virtual numbers from anywhere and forward calls to your agents to handle customer inquiries from all over the world.
Use Interactive Voice Response (IVR) to greet and route callers to the right department or agent to provide a personalized experience
Connect your call center to the outside world using SIP trunking and softphones, enabling your agents to communicate with customers more efficiently.
Automate your call center operations with intelligent chatbots, voicebots, and AI-powered systems to improve customer satisfaction and agent productivity.
Use Dual-Tone Multi-Frequency (DTMF) and voice processing technology to capture customer inputs accurately and improve call routing and resolution.
Ensure secure and authorized access to your call center servers and applications with user authentication, role-based access controls, and encryption.
Get real-time insights into your call center operations, agent performance, and customer feedback with advanced reporting and analytics tools.
Record and monitor your calls to improve quality assurance, agent training, and regulatory compliance.
Collect feedback from your customers after each call to measure customer satisfaction, improve service quality, and build long-lasting relationships.
